Salesforce Support Packages

For Existing Salesforce Accounts

ReActive

Salesforce & Accountingseed Support
$500 per month / per Org
The ideal package for smaller companies or Orgs with a dedicated Certified Salesforce Admin. eClouds will provide strategic advice, 4 hours of Tier 2 support, and 4 Tier 1 ticket.

Basic Package - Attributes

  • Up to 2 Tier 1* Monthly Support Tickets 
  • 4 Hours of Tier 2 Monthly Support Hours
  • Quarterly Strategy Review with Senior Consultant
  • eClouds Knowledge Articles - Unlimited Access
  • eClouds Webinars - Unlimited Access
  • 20% discount eClouds Apps & Bots
  • 20% discount eClouds Instructor Training
  • Annual Salesforce Health Check
  • Annual Techstack / App Extensions Review
Image

ProActive

Application Management
from $2000 per month / per Org
For companies that need a dedicated SF Admin, Process Expert, and Tech Advisor. eClouds Certified Consultant, available on a fixed weekly schedule. ProActive engagement.

Package - Attributes

  • Up to 6 Tier 1 Monthly Support Ticket
  • 4 Hours of Tier 2 ProActive work every Week!
  • Monthly Strategy Review with Senior Consultant
  • eClouds Knowledge Articles - Unlimited Access
  • eClouds Webinars - Unlimited Access
  • 50% discount eClouds Apps & Bots
  • 50% discount eClouds Instructor Training
  • Quarterly Salesforce Health Check
  • Quarterly Techstack / App Extensions Review
  • Version Control - eClouds to manage
  • Same Consultant - Dedicated Resource
  • 2x or 3 Weekly Work Sessions
Time billed in 10-minute increments Dedicated support team 4 am to 4 pm EST  Team of 30+ Certified Consultants5+ full-time Certified Developers
Image

Professional support and advice within reach at all times when using Salesforce!

Ready for Change?

Start creating a new milestone for your business.
eClouds is focused on working with clients that are interested in expanding their use of their Salesforce

BOOK A 15-MINUTE SALESFORCE DEMO

Meet our Co-Founder and CEO, Mikael Petersson to review your needs for a Salesforce buildout.
Schedule a Demo
Mikael

VISIT OUR DEMO-DAYS

Next Thursday eClouds will demo Sales Cloud and Service Cloud and answer any questions.
Register Now
Prashant