Success StoryTransforming IC Care's Patient Encounter Experience:
eClouds' Digital Solutions Enhance Efficiency
and Streamline Operations
The company was founded with the goal of helping people live independently and
maintain their health and well-being in the comfort of their homes.
The eClouds team worked tirelessly to create a fluent digital encounter experience for both patients and staff. They began by configuring a highly customized 123FormBuilder setup with a dedicated HIPAA-compliant front-end funnel that allowed patients to fill out forms via email or in the office. This information was then used by triage and later by the doctor during the encounter.
eClouds also configured a "natural speaking" dictation solution for IC Care's doctors to use during all patient encounters. This dictation solution automatically generated billing codes based on the entries made by the doctors, making the process more efficient and streamlined.